![]() ![]() Here is our setup and what I have had to do: That will turn off the option in the print dialog, BUT IT WON'T TURN OFF 2-SIDED! Ugh! (Although, on some of the printers it has - another ugh! Nothing is consistent here.) At that point, there is nothing I have found to go to 1-sided, but to re-check the Duplex Unit option in the Options tab and find another way. I don't doubt you do, but that was one of my problems when I tried to trouble-shoot it the first time! The other time I've seen the option grayed-out is when I went into the printer settings (System Prefs) in Options and Supplies, Option tab, and unchecked Duplex Unit. ![]() ![]() I have seen variations of the 2-sided problem, but no one has come up with a solution, including my chats with HP.įirst, if the 2-sided option is grayed-out in your print dialog, make sure you actually have a 2-page document you're trying to print. It has happened on nearly every computer (even PC) - only once it did not. I have set up several HP printers, color and monochrome, on Macs and PCs, for teachers at a couple of schools and this is driving me crazy! I spent a great deal of time chatting to an HP rep who did nothing for me (I think I knew more about printers than she did!).
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